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Police Department

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1. What are your hours of operation?

The Police Department operates 24 hours a day, 7 days a week. Business office hours are Monday through Friday 8 a.m. to 5 p.m.

2. Where is the police department located?

The Police Department is located at 200 N. Halcyon Road.

3. How do I file a police report?

For non-emergency reports call the Communications Center at 805-473-5100 and notify the dispatcher of the circumstances.

4. How do I get a copy of my police report?

Complete the Police Report Request and submit to our Records Division.

5. Should I call the police if I see something suspicious or unusual activity?

Yes. We need your help in recognizing when something is wrong.

6. My car was towed. How do I find out where it is?

Call the Police Department’s communication center at 805-473-5100. We will need to know the license plate number or vehicle identification number (VIN) and from where and when the vehicle was towed.

7. How do I claim a towed or impounded vehicle?

Impounded vehicles can only be released to the registered or legal owner. Identification and all pertinent paperwork must be presented and a impound release fee of $63 must be collected at the time of the release.

Thirty day stored vehicles are subject to the approval of the on-duty Watch Commander to be released prior to 30 days. If the registered owner of any impounded vehicle is unlicensed they must bring a licensed driver with them to take possession of the vehicle. If the registered owner is unable to claim the vehicle they must give written notarized permission to a valid driver.

8. How do I claim a repossessed vehicle?

The registered or legal owner of the vehicle must present identification, pertinent documentation and pay a repossession fee of $15.

9. How can I retrieve my property?

To claim property, please contact our property and evidence technician at 805-473-5134.

10. How do I get a ticket signed off?

If you have received a ticket and the violation is correctable you may bring the ticket to the Police Department to be signed off by a police officer. The fee to sign off a correctable violation is $20. Additional fees may apply through the court. Proof of Insurance violations can only by signed off through the San Luis Obispo County Superior Court.

11. What can I do about traffic safety problems in my neighborhood?

If you have a specific problem regarding traffic-related police issues, such as speeding, stop sign violations, red light violations or illegally parked vehicles, the Arroyo Grande Police Department can schedule directed traffic enforcement to respond to the issue.

You can notify us about the problem by filling out the below form. If you so desire, we can provide your contact information so that we can either contact you for additional information or advise you of the results of our enforcement efforts. As an alternative, you may contact the Arroyo Grande Police Department "Traffic Problem Hotline" 805-473-5136 and leave a message.

Enforcement Information
Please describe the problem with as much detail as possible. You should include not only the location of the problem, but also the day(s) of the week and the time(s) the problem occurs. If possible and relevant, please provide as detailed a description as possible of the vehicle(s) causing the problem, including but not limited to the manufacturer, model, color and license plate.

12. How do I find out if I have a warrant?

You can come into the police station in person and properly identify yourself. Be advised that if you do have a warrant that is not cite releasable you may be taken into custody and held until you can post bail.

13. How can I get a restraining order?

A restraining order is a civil process, where the person seeking the order makes an application to a magistrate to temporarily restrain, or restrict another person from doing something that would otherwise be perfectly legal behavior.

While the obtaining of a restraining order is a private process, there are numerous resources available to people, especially in cases of domestic violence, to make the process straightforward and workable.

While in some cases the police may apply for an emergency protective order for someone, it is a temporary solution only, and the regular process needs to be set into motion as soon as possible.

14. How can I find out if my restraining order was served?

If you can satisfactorily identify yourself to us as a protected party, and bring in a copy of the order during normal business hours, we will examine the record to see if your order shows proof of service.

15. How can I tell if my restraining order is still valid?

The expiration of a restraining order is listed on its face. If you no longer have your copy, but can identify yourself to us as being the protected party, we will tell you if the order is still in force and effect.

16. How can I find out the results of my blood alcohol test?

You will need to contact the San Luis Obispo County District Attorney’s Office.

17. I need a clearance letter. How do I get one?

Some of the common reasons for requesting a clearance letter may be to travel abroad or to adopt a child. Prior to submitting your request, determine if the clearance letter requires notarization from a notary public or authentication from the Secretary of State, then submit a legible copy of your photo identification, i.e., driver's license or passport; a fee of $26.

18. How can I contest my parking citation?

Section 40215 of the California Vehicle Code sets forth uniform procedures for contesting parking citation. These procedures include several time periods that must be carefully adhered to. The Parking Citation Appeals Process, including all required forms, can be found here. You may also contact our Records Division 15 (805) 473-5112 for more information.

19. What can I do about a neighboring house where I believe is unsafe or illegal activity?

Contact our Neighborhood Services Technician at 805-473-5108.

20. How do I compliment or complain about a police officer?

Complete the Citizen Compliment/Complaint Form and submit to the Police Department. Or you may contact the on-duty watch commander at 805-473-5115.